Unable to install app iphone5/16/2023 Resolve issues between iTunes and third-party security software - You can’t connect to iTunes Store to buy or download content. ![]() If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this -> See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here -> Go to: Content & Privacy Restrictions > iTunes & App Store Purchases If a feature on your device is not working, it may have been disabled. In the meantime review these documents if you think they apply:Ĭlick on this link "If you can’t download or update apps on your iPhone or iPad " -> ĭo you have the same problem when using a different Wi-Fi network?ĭoes restarting your device make any change?Ĭan you download apps normally on another device? Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. Unfortunately you have provided insufficient information for us to propose a specific solution.
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